Oct 5, 2022

The Psychology of Brand Personality : How It Works With Examples

Brand Personality

Why do people wait in line for hours to get the new iPhone? Or pay premium prices for Air Jordans? It all comes down to the psychology behind a brand’s personality. Brands you love don’t just happen to be your favorites.
Here we will be discussing in depth about brand personality and why it is an essential part in branding.

What is a Brand personality?

Brand personality is a vital part of brand positioning and differentiation. Brand personalities humanize brands, making them more relatable to their target audiences and giving them depth and nuance.

Brand personality is the part of your brand that your customers recognize and create a relationship with. Because of this, it plays a tremendous role in driving customer acquisition, fostering brand loyalty, and creating brand equity.

Why a brand personality is necessary?

Creating a brand personality can benefit your business in the following ways:

  • Resonate with the suitable target audience
  • Make an passionate connection and foster brand loyalty
  • Determine your brand
  • Improve brand equity

Brand personalities are often overlooked by businesses, resulting in mediocre branding. These businesses are efficiently flushed out by competitors who established an emotive connection with their audience from the start.

How to Define Your Brand Personality Traits?

Since personality traits are eventually human traits, the most useful way to define your brand’s personality is to consider it as if it were a person. The psychology of branding comes into play here.
The personality of a brand can be segmented into various distinct facets: emotion, intelligence, characteristics, and behaviors.

#1. Emotion vs. Intelligence

Just as with people, some brands are more emotionally driven: inspired by passion. And some are more intelligently manipulated: inspired by rational analysis and logical insight.
An emotion-driven brand looks and senses a lot differently than its intelligence-driven counterpart.
Comprehending where your brand falls on the EQ to IQ spectrum will permit you to define its more substantial attributes: its features and behaviours.

#2. Characteristics vs. Behaviors

Characteristics are how a brand is sensed by those it interacts with. They are its outward, most readily visible attributes. 

Harley Davidson, for instance, could be said to be tough and masculine.

Its behaviours, by comparison, are how a brand acts within the context of the globe around it. Red Bull, for example, is adventuresome and bold, as we investigate further below, sponsoring events around the globe that push the limits of intense performance.

#3. Attribute Definitions

In defining brand personality, we specify four attributes—usually two characteristics and two behaviours—from a broad-ranging list inspired by the five dimensions of brand personality documented above. We then provide these attributes with short descriptions customized to the brand in question.

How Brand Personality Works?

Brand personality is a framework that permits a company or organization to shape the way people judge its product, service, or mission. A company’s brand personality evokes an emotional response in a typical consumer segment, intending to incite positive actions that benefit the firm.

Customers are more probable to purchase a brand if its personality is equivalent to their own. There are five main types of brand personalities with typical traits:

  1. Excitement: Carefree, passionate, and youthful
  2. Sincerity: Kindness, thoughtfulness, and a direction toward family values
  3. Ruggedness: Rough, challenging, outdoorsy, and athletic
  4. Competence: Successful, accomplished, and effective, which is emphasised by leadership
  5. Sophistication: Elegant, prestigious, and occasionally even pretentious

Brand personalities are even more significant, especially in the digital age where automation and artificial intelligence (AI) technology is evolving. As much as consumers relish being able to shop online or have companies indicate their preferences, studies show that people still want personal interaction and direct customer service when it arrives to the way they do business with companies.

Key Note Down:

Customers are more probable to purchase a brand if its personality is equivalent to their own.

Why Is It Important for Companies to Describe Their Brand Personality?

It is essential for companies to accurately describe their brand personalities so they resonate with the right consumers. This is because a brand personality results in improved brand equity and represents the brand’s attitude in the marketplace. It is also an essential factor in any prosperous marketing campaign.

Examples of Brand Personality

There are numerous examples in the corporate planet of how brand personality functions. Here are some of the most familiar ones below.

  • Dove prefers sincerity as its brand personality. In doing so, the company expects to entice feminine consumers.  
  • Luxury brands, such as Michael Kors and Chanel, aspire for sophistication by concentrating on an upper-class, glamorous, and trendy lifestyle, which entices a high-spending consumer base. 

Also Read more on Misunderstood Facts About Brand Strategy


Creating a personality for your brand will allow establish a more human connection with your customers. Customers with emotive ties to a brand will abide loyally for years. Here are a few takeaways to keep in mentality:

  • A brand personality is the human traits used to describe your brand
  • Build a passionate connection to your audience by aligning your brand personality to a brand archetype
  • You can set your brand personality by:
    • Defining your target market
    • Analyzing your competition
    • Establishing brand traits
    • Creating an aligned brand identity
    • Staying consistent with brand policies